OPINIONS

Ratings, Comments, Satisfaction statistics.

The following ratings and comments have been written by guests who have booked through our website. These people have given us permission to publish their name, the dates of their stay and the evaluation that they have made on our place.

Days after her/his departure from Hotel El Portal de San Lazaro, guests will receive a form for measuring quality and customer satisfaction sent by the company Ecommerce Hotels, the company ensures that assessments have been made by people who have been hosted in Hotel El Portal de San Lazaro, unlike the comments posted on opinion portals which do not guarantee that evaluations and comments have been made by people who stayed in our establishment.

Satisfaction Statistics

The following table reports the average of the assessments made by our guests through the quality measurement system provided by the company Ecommerce Hotels.

7

Total views last 12 months.

9,2/10 10

Global

Apartment Cleaning

8,4

Hotel cleaning

9,3

Reception Service

9,9

Quality - Price

9,1

Fuimos en familia a pasar Año Nuevo en Arequipa. Ocupamos 4 habitaciones. La atención del personal fue buena. Las habitaciones son limpias y cómodas. Es bastante tranquilo, pero si hay ruido en las habitaciones o afuera se siente un poco. Hay infusiones disponibles todo el día y el desayuno es muy agradable y variado. Lo recomiendo para estancias cortas y para personas que pasen la mayor parte de su tiempo fuera.

9,0

Carola Vidal

  • Peru
  • Check-In: 2018-12-31
  • Check-Out: 2019-01-02

Nuestra experiencia fue muy buena. El personal es muy amable, te ofrecen mate de coca, o cualquier otra infusión en una salita con sofás. Las instalaciones recuerdan a las antiguas córralas, tiene un patio interior muy bonito. Y en la segunda plaza hay una terraza para tomar una infusión al sol. La habitación muy limpia, y la ducha genial

Bueno

9,8

Daniel Carrero

  • Peru
  • Check-In: 2018-12-01
  • Check-Out: 2018-12-04

Estimado Daniel: Nos complace saber que cumplimos sus expectativas. Su opinión es muy importante para nosotros. ¡Los esperamos para una próxima oportunidad!

Maria Del Rosario Arguelles

Director General

This hotel is quite welcoming with spacious common areas and super-friendly staff who went out of their way to make sure we were happy. Personally I liked the location, away from the busy streets but easily walkable. The walls are thin so bring earplugs if you are a light sleeper; and some rooms don't have windows for natural light, so you may want to ask for one.

.

9,0

Coralie Romeo

  • France
  • Check-In: 2018-11-20
  • Check-Out: 2018-11-21

Dear Guest Thanks for your comment! We highly appreciate it.We’re more than happy to know that our staff made their best for you to enjoy your stay.

Maria Del Rosario Arguelles

Director General