OPINIONS

Ratings, Comments, Satisfaction statistics.

The following ratings and comments have been written by guests who have booked through our website. These people have given us permission to publish their name, the dates of their stay and the evaluation that they have made on our place.

Days after her/his departure from Hotel El Portal de San Lazaro, guests will receive a form for measuring quality and customer satisfaction sent by the company Ecommerce Hotels, the company ensures that assessments have been made by people who have been hosted in Hotel El Portal de San Lazaro, unlike the comments posted on opinion portals which do not guarantee that evaluations and comments have been made by people who stayed in our establishment.

Satisfaction Statistics

The following table reports the average of the assessments made by our guests through the quality measurement system provided by the company Ecommerce Hotels.

10

Total views last 12 months.

9,3/10 10

Global

Apartment Cleaning

8,9

Hotel cleaning

9,5

Reception Service

9,9

Quality - Price

8,9

El servicio de recepción y el desayuno

9,5

Sergio Pellettieri

  • Argentina
  • Check-In: 2019-07-28
  • Check-Out: 2019-07-30

la atencion de todo el personal

9,3

Luis Chacate

  • Peru
  • Check-In: 2019-01-25
  • Check-Out: 2019-01-28

Fuimos en familia a pasar Año Nuevo en Arequipa. Ocupamos 4 habitaciones. La atención del personal fue buena. Las habitaciones son limpias y cómodas. Es bastante tranquilo, pero si hay ruido en las habitaciones o afuera se siente un poco. Hay infusiones disponibles todo el día y el desayuno es muy agradable y variado. Lo recomiendo para estancias cortas y para personas que pasen la mayor parte de su tiempo fuera.

9,0

Carola Vidal

  • Peru
  • Check-In: 2018-12-31
  • Check-Out: 2019-01-02